Tender Loving Care Disability · Tilly’s errand checklist

Getting ready for a plan meeting

For: Me

Things to know

What are the three ways to manage an NDIS plan? Self-managed: you handle the funds and pay providers yourself. Plan-managed: a plan manager pays providers from your plan for you. Agency-managed: the NDIA pays providers for you. Tender Loving Care Disability offers plan management.
What is the difference between Level 2 and Level 3 support coordination? Level 2 support coordination helps you understand your plan, choose providers and use your supports. Level 3, Specialist Support Coordination, is for people with more complex needs and higher risks, with more intensive help and crisis planning. Your plan says which one is funded. Ask on 1300 998 885 which we can offer you.
Is plan management the same as coordination? Plan management is admin next to coordination. It works alongside your coordinator and our team.
What is Matey? Matey is a plan assistant that can explain an NDIS plan in plain language. It is not Tender Loving Care Disability, not the NDIA, and not a substitute for 1300. Tilly orients the building. Matey orients a plan. Then you talk to a person.
Can I have a session by telehealth? Our social work supports can be in person or by telehealth. For other therapies, ask on 1300 998 885 whether telehealth suits you.

Pick a room: A home, day program, therapy, or in-home support. Find support, or call 1300 998 885.
A human: Call 1300 998 885, WhatsApp, or send a referral. Tilly stops here.